Insights

What we learn from running an inbound line. Written from homecare, because that is where our eleven months are.

Featured

Behind the scenes: how Robin AI handles a real emergency call

A real emergency call at 2:47 AM. See exactly how Robin AI coordinates care team response in 12 minutes - with zero missed calls and complete documentation.

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The real cost of missed calls in homecare (and how to fix it)

Operational Efficiency

7 min

The real cost of missed calls in homecare (and how to fix it)

Missing calls costs UK care agencies thousands in lost revenue and compromised care. Here's the data-backed solution.

CQC inspections and AI: why smart care agencies are building better audit trails

Compliance

6 min

CQC inspections and AI: why smart care agencies are building better audit trails

Learn how AI-powered call documentation helps care agencies maintain CQC-ready audit trails and improve compliance reporting.

How one UK care agency cut phone interruptions by 70%

Case Studies

8 min

How one UK care agency cut phone interruptions by 70%

Discover how Soma Healthcare transformed their call handling with Robin AI, reducing interruptions by 70% and saving 15+ hours per week.